GUIDE · ECZEMA
EczemaWise is shutting down — how to save your data and keep tracking
By Jakub Pilch — I've had eczema since I was a kid, and I'm building exemio, an independent tracking app. exemio is not affiliated with the National Eczema Association or EczemaWise; this guide is written from the perspective of a fellow patient, and it isn't medical advice.
Is EczemaWise really shutting down?
Yes. The National Eczema Association has ended new-account creation for EczemaWise, and existing users are supported only through December 18, 2026. After that date, the app — used by thousands of people to track flares, triggers and treatments — won't be there to lean on anymore.
It's a real loss. EczemaWise was one of the few nonprofit, medically-grounded trackers in this space, and if you've been logging there, you've likely built up months or years of valuable history.
What happens to my EczemaWise data?
When support ends, you shouldn't count on being able to access your logged history. And that history matters more than most people realize: your past flares, the triggers you noted, what you were trying at the time — that's your personal baseline. If you ever want to spot patterns, or show your dermatologist what the last year actually looked like, you need the record.
The single most important thing to do is to get your data out while everything still works.
How do I save my EczemaWise data before it's gone?
Three practical options, in order of preference:
- Use the app's own export or report feature — check EczemaWise's menus and settings for anything named export, report, summary or share, and save the result (email it to yourself or save to Files).
- Ask the NEA — as a nonprofit they've historically been responsive; their support may be able to help you retrieve your history before the shutdown.
- The fallback that always works: screenshots. Go through your history views — flare calendar, trigger logs, treatment notes — and screenshot them. It's not elegant, but it preserves the record.
Whichever you use, do it early. Waiting until December risks doing this during a shutdown crunch — or not at all.
What should I use instead of EczemaWise?
That depends on what you used it for — but if the goal is understanding your triggers, here's the checklist I'd evaluate any replacement against (it's the one I used when building my own):
- Can you bring your history in? Starting from zero is the worst part of switching. Look for an app that can work with what you saved — or at least lets you backfill past days quickly.
- Daily logging that takes seconds, not minutes. The best tracker is the one you'll actually use on a random Tuesday.
- Pattern-finding, honestly framed. No app can tell you your triggers from a questionnaire. The honest ones surface correlations in your own log once there's enough data — about 5+ days minimum — and treat them as leads to test, not verdicts.
- Privacy you can verify. Your skin data is health data. Look for: no photos required, no data selling, and ideally EU/GDPR-grade storage.
- A doctor-friendly export — so the record you're building is useful at your next dermatology appointment, not locked in an app.
For transparency: I built exemio (iPhone) around exactly this checklist — 5-second daily logs, correlations from your own data once there's enough of it, no photos required, data never sold, EU-built. If you're coming from EczemaWise, you can backfill recent days quickly so you're not starting cold. But honestly: whichever app you pick, the checklist above is what matters.
iPhone · iOS 16+
How do I move my eczema history to a new app?
- Save your EczemaWise data first — export, support request, or screenshots (see above).
- Pick your replacement and start logging now, in parallel — don't wait for the shutdown. A tracker is only useful once it has some days in it, and the sooner you start, the sooner patterns can show.
- Backfill the recent past. You don't need to re-enter years of history — the last few weeks are what your near-term patterns are made of, and most good apps let you fill in past days.
- Keep the old export. Even unimported, it's your medical-history record.
Will I lose my streak and my patterns by switching?
Your streak, yes — that lives and dies with the old app. Your patterns, no — they live in your data and in your skin, not in any app. A couple of weeks of consistent logging in a new tracker rebuilds the picture, and if you saved your history, you haven't lost the past either.
One honest note: whichever app you move to, give it ~5+ logged days before expecting insight. Pattern-finding needs a baseline — anything that promises answers on day one is overpromising.
Frequently asked questions
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This article is general information about a service shutdown and about symptom tracking — not medical advice, and exemio is not a medical device or affiliated with the National Eczema Association. For treatment decisions, talk to your dermatologist.